fran & lili

Return policy

To return products communicate by sending email to info@franandlili.gr or by calling 2103258545.

We guarantee to refund any item you are not completely happy with when you return it to us in its original condition within 15 days of receipt.The return of the product is free of charge from all over Greece.

Products shall be returned to us at the customer's expense, and the new product will be sent free of cost.

Return methods

You can select another product from the online boutique, or visit us at our showroom by appointment.

Refund can be made by sending us the product with whatever carrier the customer desires. Please write a note that you want your money back including a bank account, the bank name and the name of the holder. The deposit of money made within the next 7 working days.

Refunds are not made in the period of discounts and offers products.